History





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Since its inception in Oct.1997, SHABAKAH INTEGRATED TECHNOLOGY has pioneered in Internet Service providing to diverse range of customers in the Kingdom of Saudi Arabia, and consistently evolved to align with both customers’ eminent and strategic needs to become a unique integrated service provider that is capable of delivering a complete end-to-end technological and operational solution to its esteemed customers that spans diverse industries such as Government, Retail, Manufacturing, Financial, Real Estate businesses, Construction Companies, Healthcare, and Transportation Service Providers. Shabakah’s Customer Centric strategy was the major driving force to proactively hunt for the explicit and implicit ever-changing customer needs, to orchestrate end-to-end customer specific customized solution that quenches these challenges. In Shabakah we always look at the customer perceived values of our solution, and add tangible values to optimize their operations, reduce cost, increase profitability, and optimize the alignment to their strategies. This accomplished strategy coupled with our innovation, organizational capability, and our rich portfolio of products and services. Shabakah is powered by business processes, business support system and operational support system that are totally derived from the entire ITIL, eTOM, CMMI, PMI and Six Sigma framework. In recognition to its great quality management practices and efficient customer centric processes, Shabakah Integrated Technology was awarded Quality Management: ISO 9001, IT Service: ISO 20000, Information Security: ISO 27001 certifications as the first Saudi Arabian ICT Company in Kingdom of Saudi Arabia.​​